Client users can be created by the Parent company in their Papilio portal. Once created, the client user will receive an e-mail with their login credentials along with the URL which they will be using to login to the Papilio portal.
If the user has not received the system generated password through the e-mail, they click on “Forgot my password” link in the login page of Papilio to re-generate one.
The password can then be changed by clicking on the tear drop icon as shown in the ref image below :
Once the user logs in to the Papilio portal, they may access the services to which they are associated to by clicking on the services icon as shown in the ref image below:
After clicking on the services icon, they will see a list of services that they are associated.
Ref image:
They may click on the service which they wish to work on. This will contain the files that they are provided access to for downloading purposes. They may also attach files to the same service so that it can be shared with the Parent company.
Once the service is clicked, they are taken to the service page where they will have to click on the “Files” option to see the files. They may click on the 3 vertical dots where they can see the download option.
Similarly, to attach files, they will have to click on the pin icon as shown in the image below:
In case they have been associated to any task, the tasklist can be viewed by clicking on the “Tasklists” option in the same service page.